Benefits of OnMessage

Want to know how OnMessage can really benefit your organisation? Read on...

Increased Employee Efficiency

From our experience, we've found that the average user's experience with their company's ClearQuest implementation is usually quite negative. A lot of this often comes down to poor schema and process design, but quite often it all stems from the fact people aren't being made aware of things that affect them because e-mail notification isn't working.

OnMessage was designed to make users' lives easier by minimising the amount of effort it takes to update ClearQuest records. The less effort required on users' behalf, the more efficient they'll work.

Minimised Operating & Maintenance Costs

ClearQuest data can become stale very quickly if people don't update records when required. This is usually a fault of e-mail notification not informing people when they're required to do something.

In our experience, customers who have ineffective change management systems tend to incur operation and maintenance costs an order of magnitude greater than those who have an effective system. This is because ineffective systems require a far greater deal of human interaction in order to ensure data is kept up to date.

If you have resources permanently assigned to managing the content in ClearQuest (such as ensuring defects are pushed through, issues are getting looked at, etc), then OnMessage can certainly help you save money by significantly reducing your maintenance overhead.

Enhanced Quality, Assured.

OnMessage promotes communication of relevant information to affected individuals on a need to know basis. This assures that the quality of your system, software product or project will be sound. Defects or issues will get seen by the appropriate groups and records will get updated in a timely manner; the end result is for you is a higher quality end product.

Features such as QuickLink ensure that it is as easy as possible to keep ClearQuest up to date with the real world.

Increased ROI for ClearQuest

At the end of the day, OnMessage benefits the way your organisation will work with ClearQuest. This offers a sound ROI for one of the industry's most capable change management tools.

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I'd like to know more about the features of OnMessage.

Tell me more about how OnMessage solves specific ClearQuest problems that I may have encountered.